CUSTOMER SUPPORT

Welcome to rawvision's customer support! We are here to assist you with any queries or concerns you may have. Whether you need help with sizing, styling, or tracking your order, our team is dedicated to providing you with the best assistance. Feel free to reach out to us for a seamless shopping experience.

Got any questions or need assistance?
Our team is always ready to help!

Call us at

0412910704
or drop us an email at:
info@rawvision.com

EASY RETURNS

At rawvision, we want you to be completely satisfied with your purchase. If you're not happy with your item, we offer easy returns within 30 days of purchase. Whether it's a sizing issue or you simply changed your mind, our hassle-free returns process makes it simple for you to send back the item and get a refund or exchange.

Why do FAQs matter?

FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
Where can I add my FAQs?

FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.